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Responsiveness rate absent or erased?

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Utente WS Ritratto di Utente WS
Responsiveness rate absent or erased?

Hi - our responsiveness says 0 from 0 requests in the last year. However we have been members for almost 8 years and have always responded and hosted! It's just that our city gets few cycle tourists and we sadly haven't had a request in the last year. Can our past history be reinstated please.

Thanks - Kerri-Ann and Michael 

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Utente WS Ritratto di Utente WS
Responsiveness is

Responsiveness is deliberately limited to the past year to give a more recent picture of how a host has been responding (some members join up and are responsive and enthusiastic for a while and then lose interest - an overall statistic may not reveal this to a potential guest).